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Our Clienteles

PostPosted: Tue Jul 22, 2014 3:50 pm
by lacewigteamadmin
There are times when we receive a call or email asking us about our quality of products. We then say...if only they could see the pours of emails we get from legitimate and loyal customers. If only they could see and meet out clienteles.

Unfortunately that can't be the case, therefore we will use this part of the forum to post any verbal and formal reviews, questions, concerns and everything in between.

Many of you will probably ask this question " Why can't they post a review?"

That is a PERFECTLY good question to ask!

The truth is they CAN! But not many will to avoid disclosing a hint of their identity.

Then you ask...well Who are your customers?

Our customers fall in the following categories:

1. Fashion - 20%
2. Alopecia - 60%
2. Cancer Survivor -20%

As you can see a large group of our customers are less likely to write a review unless they surpassed the stages of accepting their hair loss condition. Think about it, if you were experiencing a hair loss condition and bought a wig, would you want any and everyone to know about your it? Most of you would answer no to that question.

This is also why when we ship to our clients, we will NEVER input the company as "The Lace Wigs Store" or even our sister boutique "Kapenzo Hair" on the package as the shipper. We try to make it as discrete as possible.

Re: Our Clienteles

PostPosted: Mon Sep 08, 2014 12:57 pm
by lacewigteamadmin
We would like to congratulate one of our dearest clients who is a National Champion for the ladies middle weight class!
For privacy reasons, we cannot mention her name.

Re: Our Clienteles

PostPosted: Thu Oct 23, 2014 3:08 pm
by lacewigteamadmin
Sent to our email on October 3rd.
Diana from Canada

Hi Abbi;

Thanks so much for your patient and the Kapenzo serum . I Love the Wigs!! I curled the body -wave one it last night.. It looks fantastic..THANKS AGAIN!!
Look forward to do Much More Business with You..

Can you email the picts you took yesterday?

Your very Loyal and Satisfied customer!!!


Re: Our Clienteles

PostPosted: Thu Oct 23, 2014 3:09 pm
by lacewigteamadmin
Emailed on October 15th
Dominique from MA, USA

Thank you so much for the amazing customer service! You are absolutely fantastic. I am so sorry I've been such a hassle to deal with.
Thank you,

Re: Our Clienteles

PostPosted: Thu Oct 23, 2014 3:11 pm
by lacewigteamadmin
Emailed on October 21st
Deborah from NY, NY

hi guys, My unit is fabo. I'm saving towards a new one . Thanks for being honest about your product. My wig store
Thank you to my favorite wig website store. Customer for life! thanks again

Re: Our Clienteles

PostPosted: Thu Oct 23, 2014 3:13 pm
by lacewigteamadmin
Emailed on August 2nd
Audrey from NY, NY

Fabulous; I will do my very very best to keep my hair looking as beautiful as it is today. Sharing an article...

I will be in touch regarding an October appointment.


Re: Our Clienteles

PostPosted: Thu Oct 23, 2014 3:15 pm
by lacewigteamadmin
Emailed on October 22nd

London from Sweden

Wow Abi, love them so much! Please ship them ASAP!

Thanks for fast and spectacular service!